Back to Main FAQ Page
Our Response to COVID-19
How are you addressing COVID-19 in your cleaning processes?
Customer health and safety is our top priority at Arrive Outdoors. We monitor and adopt CDC-recommended guidelines for ensuring all products are thoroughly cleaned and treated with the appropriate cleaning solutions.
All gear is thoroughly cleaned by our staff with cleaning solutions that are CDC-recommended. Any gear or apparel that goes through our commercial laundry systems are treated with CDC-recommended laundry additives to fight viruses (including COVID-19) and bacteria. All product surfaces are cleaned with the appropriate disinfectant.
We are here to discuss our procedures to ensure you feel confident in the products you rent.
Welcome to the Arrive Outdoors Help Center
How can we help you?
About Arrive
Arrive Outdoors is an outdoor experience company with a mission to create a world where you can experience the outdoors sustainably. Rent premium outdoor gear with delivery anywhere in the continental U.S.
Need help?
We’re available 7 days a week between 9 AM - 6 PM PST. You can also check out our FAQs.
For any personal data deletion requests, please reach out to hello@arriveoutdoors.com